Airline international flight bookings

[mtbc]

It surprises me that, after so many years, the median airline website remains fairly dreadful, it's not as if people with multiple citizenships are rare. This time it was American who failed to impress. In trying to buy my ticket for returning to Scotland, of course it still does not allow me to input multiple passports so it can figure what I can do with that combination. If I am lucky, I can pick the right one to get through their silly checks.

This time, again, I guessed wrongly. I thought, as the trip is one-way to the UK, if I provide my US passport then they might worry about my right of abode. So, I provided my UK passport and, bizarrely, it fussed greatly and irrelevantly about my right to enter the US. Entering my UK passport worked fine. But, really, this is not that difficult to get right: allow entry of multiple passports and flag only stuff that would be flagged with all of them.

It is thus typically the case that I have to check in in person. Sometimes that's also a matter of my guessing the correct passport, perhaps the opposite for check-in than I used for booking.

Comments

[wpadmirer]

I would have thought like you, but then, we're logical people, not the government.

[armiphlage]

", it's not as if people with multiple citizenships are rare"

And people with multiple citizenships are more likely to use airlines than the average member of the population, so this should be a solved problem.

[mtbc]

Very true.