mtbc: maze I (white-red)
[personal profile] mtbc
My goodness, all I wanted to do was set up e-mail reminders of vehicle tax, which I'd already managed to pay online. I already have my Government Gateway login details all set up, etc. But, no, I had to go through a whole other palaver involving setting up my GOV.UK One Login mobile app with a new account and photo ID and suchlike, before I could set up those reminders.

I'll give it to them that at least they don't change the system every year but a smoother migration to whatever the critical new functionality is than just set up an entirely new account would be appreciated.

(Of course, I have a separate login for the Scottish Government but that seems reasonable. Accessing any US Federal Government services is a pain without a US cellphone number.)

Date: 2025-12-21 09:40 am (UTC)
andrewducker: (Default)
From: [personal profile] andrewducker

Yeah, they're transitioning to the new login system. I'm sure I'll get hit with it at some point for the child care funding system. I do wonder why they couldn't use the existing system to feed information into the new one.

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Mark T. B. Carroll

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