mtbc: photograph of me (Default)
[personal profile] mtbc
I try to avoid Amazon for various reasons but they are also seductively convenient. Still, they keep adding reasons for me to look elsewhere. In various ways, for me it felt as if they were at their peak maybe twenty years ago or so.

The latest surprised me. I order something marked as a gift for someone in a time zone rather ahead of mine. It turns out that the delivery driver will need to be told a shared secret that is conveyed to me on the day of delivery.

If they're going to assume that, on whatever the delivery day happens to be, I'll have chance to check my e-mail and convey the secret to the recipient in some rather further advanced time zone, before the driver reaches them, then they could at least warn me of that before I order.

Amazon has enough money to pay people to actually think things through. Perhaps it's still incompetence but I suspect it's simply that they just don't care. Maybe nearly everyone works day shift and can bring their phone into the office and has access to e-mail through it and buys only for people in their same country and never does anything that keeps them from their e-mail for a few hours and the rest of us don't matter.

Date: 2022-03-13 04:09 pm (UTC)
wpadmirer: (Default)
From: [personal profile] wpadmirer
ARGH. That's ridiculous. I'm busy when I work. I don't check my email!

Date: 2022-03-13 05:07 pm (UTC)
armiphlage: Ukraine (Default)
From: [personal profile] armiphlage
And Amazon doesn't let their own fulfillment centre employees have their phones with them during the work day!

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mtbc: photograph of me (Default)
Mark T. B. Carroll

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