Printer jam
Mar. 24th, 2019 02:38 pmI finally bought myself some A4 address label stock as I had difficulty persuading something along the printing pathway not to attempt to rescale for my American letter-size stock. The actual address printing is a simple PostScript program but the printer speaks PCL. I had something of a surprise when I tried printing from the manual feed tray and the label stock not only jammed the printer but seemed to wholly disappear even though I opened and peered inside every orifice.
In the end I did find a thin strip of the side of the sheet protruding underneath where the drum unit reposes. I just about managed to get enough purchase to tug the sheet back out. I solved the printing problem by setting CUPS not to default to duplex: even for the single-sided page the printer had tried to pull the sheet back in which I think is what caused the problem. All is now solved but there was a rather unexpected period during which I could not find the jammed page at all and even looked around the room to make sure I had not already removed it without noticing or remembering.
In the end I did find a thin strip of the side of the sheet protruding underneath where the drum unit reposes. I just about managed to get enough purchase to tug the sheet back out. I solved the printing problem by setting CUPS not to default to duplex: even for the single-sided page the printer had tried to pull the sheet back in which I think is what caused the problem. All is now solved but there was a rather unexpected period during which I could not find the jammed page at all and even looked around the room to make sure I had not already removed it without noticing or remembering.