Mar. 23rd, 2017

mtbc: maze N (blue-white)
Our energy provider e-mailed me to say, We're moving your energy bills online. I replied and asked them not to. Paperless statements do seem to be an increasingly potent attractor. However, it also causes tension with bureaucratic requirements, from banks and governments and whatnot, for sufficient proof of address. For example, [personal profile] mst3kmoxie was not able to open a bank account here in Scotland for some time, for lack of acceptable documents addressed to her; items like her National Health Service card do not count. For [personal profile] mst3kmoxie's family visa we need plenty of evidence that both she and I live at the same address and statements printed by us from the Internet do not count. Additionally, I have doubts about continuing access to online statements after one ceases to be a customer.

I do not know how these competing interests will settle but I try not to be caught badly in between. I have sympathy with those EU citizens who since the referendum have been scrambling to find adequate documentary evidence that they have been resident in the UK for the past five years. I know some people who I would doubt could easily rustle up a year's worth. Paperless billing can thus be a significant inconvenience.

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Mark T. B. Carroll

July 2017

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